End User Support
It’s the experience that matters; that’s why we built the industry’s best support team.
Our team has been supporting video conferencing calls for over 15 years, and we are very proud of our immediate end user support model.
- 24×7 or 8-8 M-F support models available
- Operational support – we assist users with the use of their video system, software or mobile app
- Technical support – we assist users and IT teams with any technical issues that may arise with their video systems, software or mobile app
- For those high touch calls, we have optional Concierge Services to dial out to meeting participants, and even manage calls
- Initial training included